Life's too short for hold music

Someone else can sit
on hold for once

Tell us what's wrong. A real human picks it up, sits through the hold music, and gets it sorted. You go do literally anything else.

0 min

Avg hold time you skip

Issues fully resolved

0★

From people who chill now

There'snotaproblemthatIcan'tfix,causeIcandoitinthemix

Ini Kamoze

The Problem

Sound familiar?

Chatbots that loop forever

Stuck in an endless script that never reaches a human.

45 min hold, whoops disconnected.

All that waiting, gone in a click. Start over.

"Not getting the issue?"

Transferred again. Nobody reads the notes.

You give up. They win.

You accept the bad deal because fighting costs more.

Who’s got the patience? We do.

Every chatbot, phone tree, and “your call is important to us” is designed to make you quit. Sound familiar?

You today

47 min

Time on hold

4.2 avg

Transfers

67% give up

Outcome

£340

Money lost / yr

You Chillin

0 min

Time on hold

1 concierge

Transfers

89% resolved

Outcome

£0

Money lost / yr

Companies We Handle

The companies you dread calling? We call them daily

From billing nightmares to cancelled flights, we take on the worst offenders so you never have to sit on hold again.

Watch your issue move in real time

Our chatbot keeps you in the loop with live updates while we fight on your behalf. See exactly where things stand — no guessing, no anxiety, no calling back yourself.

Live status trackerChat updatesAvg. resolution timeEscalation alerts

Live

Comcast / Xfinity

Billing Dispute

Submitted

Reviewing

On the Call

Escalated

Resolved

Got it. Comcast billing dispute — overcharged by $47 on your last two statements.

2 min ago

I’m on hold with their retention team now. Average wait: 23 min. I’ll handle it.

1 min ago

Transferred to supervisor. Pushing for full credit plus a rate lock. Hang tight.

Just now

Message...

How It Works

One message from you. We handle the rest.

Vent

Open the app. Speak or type. Rant if you need to. A real human concierge picks it up and comes back with a plan.

We take the call

Your concierge calls the company, navigates the phone tree, sits through the hold music, and does the bit that makes normal people cry.

Watch it move

Live updates in the app. You'll know more about your case than the company does. Zero chasing required.

Done

Resolved, refunded, or escalated to the ombudsman. We know every route. We don't stop until it's sorted.

The App

You'll know more than the company does

Real-time status. Resolution benchmarks. Full transparency. The support experience you always deserved.

Live tracking

Every step visible. Submitted, in progress, escalated, resolved. No more guessing.

Company intel

Average resolution times. Success rates. Best contact routes. We show you what to expect before you even start.

No surprises

Before you submit, you see exactly how we'll handle it. Full resolution, guided, or advisory. Straight up.

Receipts

What was the outcome? How much did we recover? Everything documented. Your money back, with proof.

Your Issues

2 Active

✈️British AirwaysFull Resolution

IN PROGRESS

EU261 compensation claim — flight BA287 cancelled 14 Jan

Avg resolution: 12 days • Day 4 of 12

🏦BarclaysGuided

ESCALATED

Disputed charge £247.00 — merchant not responding

Avg resolution: 8 days • Chargeback filed

📦AmazonFull Resolution

RESOLVED ✓

Missing item from order — full refund secured

Resolved in 2 hours • £89.99 refunded

Why It Works

This isn't a chatbot. It's a system.

Legally authorised

You sign once. After that, companies are legally required to deal with us as if we're you. No loopholes, no runaround.

We've seen this before

Every case makes us smarter. We know which number to call, which department actually helps, and what to say to skip three weeks of back-and-forth.

Companies know us

As we grow, companies give us priority access. Faster queues, direct escalation paths, dedicated contacts. Your issue moves quicker because we've been here before.

What We Handle

If it makes you angry, we probably cover it

We're legally authorised to act on your behalf. Same framework solicitors use. Except we don't bill you £300 an hour and we actually answer the phone.

Full Resolution

You do nothing

Submit it, forget it. We handle everything from first call to final resolution. You don't lift a finger.

✦Telecom billing & cancellations
✦Energy complaints & switches
✦Flight compensation (EU261)
✦Insurance claims chasing
✦Retail refunds & delivery issues
✦Council tax & parking appeals
✦Subscription cancellations

Guided Resolution

2 minutes from you, tops

We do all the work. You tap one button when your bank needs a security code. That's it.

✦Banking complaints & disputes
✦Mortgage & loan issues
✦NHS & GP access complaints
✦HMRC queries (Form 64-8)

Advisory + Hold-for-Me

We skip the queue for you

We sit on hold, get the right person on the line, then hand you the phone with a script. You walk in prepared.

✦Court & legal proceedings
✦Benefits & DWP appeals
✦Visa & immigration matters

Pricing

What's your time actually worth?

One hour on hold with your bank costs more than a month of Chillin. Just saying.

Member

£49/month

A few issues a month. We sort them all.

Up to 3 issues per month
Full app access & tracking
Company benchmarks & guides
Letter of Authority included

Premium

£99/month

Unlimited issues. Zero hold music. Ever.

Unlimited issues
Priority concierge queue
Hold-for-Me on all Tier 2 cases
Proactive issue monitoring

Household

£149/month

The whole family, sorted. One dedicated concierge.

Up to 4 household members
Unlimited issues per member
Dedicated concierge
Everything in Premium

Founding Member50% OFFLocked in forever

We handle it. You chill.

Waitlist open for founding members.

50% off. Locked in. Forever. Yes, really.

No spam. Just early access and your founding member discount.

Someone else can sit on hold for once